Support
Last updated: 29 October 2026
Contact us
Have a question or some feedback? Email support@splitaha.com and we will reply within two business days.
Common questions
How do I create an account?
With your email address and a verification code, or with Sign in with Apple on iPhone.
How do I delete my account?
Inside the app: Account, then Delete account. You do not need to contact support. If your account has no expenses or settlements it is deleted permanently and straight away. If you have a financial record with other groups, your name and photo are deleted and the account can no longer sign in.
Is Splitaha free?
Groups, trips, balances, settlements, friends and activity are free, and so are unlimited expenses in Saudi riyals. Splitaha Pro (14 days free, then 400 SAR a year, or 10 SAR a week, or 1,000 SAR once) adds 49 currencies (including SAR) with conversion, receipt scanning, itemized split, recurring expenses, trends, search, AI tools and CSV export.
How do I cancel Splitaha Pro or ask for a refund?
Subscriptions are managed by Apple: open your phone's Settings, then your Apple ID, then Subscriptions, and choose Splitaha Pro. Cancel at least 24 hours before the renewal date. Refund requests go through Apple at reportaproblem.apple.com; we cannot issue them ourselves.
Why does an expense still show after I delete it?
Expenses and settlements are reversed, not permanently deleted. They stay visible with a mark showing they were reversed, so everyone else's balances in the group stay correct.
I changed my email address. What should I do?
Changing your email from account settings is not possible yet. Email us at the address above and we will help.